Patient Services Representative
Company: Miami Beach Medical Group
Location: Pinellas Park
Posted on: July 29, 2022
Job DescriptionThe Patient Services Representative greets,
instructs, directs, and schedules patients and visitors. Serves as
a liaison between patients and medical support staff.ESSENTIAL
DUTIES AND RESPONSIBILITIES
- Answers incoming calls in a courteous and professional
- Schedule's appointments and follows up on rescheduling and
- Screens incoming telephone calls.
- Receives and conveys messages electronically, in writing and
- Greets patients and visitors in a prompt, courteous and helpful
manner and directs patients to the appropriate area.
- Check-in and Check-out patients via EMR system.
- Collects and posts co-pay and/or payments according to health
plan and conducts end of day reconciliation process.
- Verifies patient insurance prior to the services being
- Ability to update medical record and computer system with new
- Sorts and delivers mail, medical records and other
correspondence to appropriate department.
- Participates in staff and educational meetings.
- Maintain a cheerful, positive, and respectful attitude
- Other duties as needed and/or assignedEXPERIENCE AND REQUIRED
- High School Diploma or equivalent.
- Excellent organizational and interpersonal skills.
- Minimum of 1 Year experience as medical receptionist
- Required to have a command of the English and Spanish language
and be proficient with grammar, spelling and verbal skills to
communicate with patients, providers and staff in written and oral
- Must be proficient be proficient in Microsoft Office and
knowledge with computers, scanners, etc.
- Bilingual English/Spanish preferred.Clinical Care Medical
Centers provides equal employment opportunity to all applicants and
employees. No person is to be discriminated against in any aspect
of the employment relationship due to race, religion, color, sex,
age, national origin, disability status, genetics, citizenship
status, marital status, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state, or local laws.
Keywords: Miami Beach Medical Group, Pinellas Park , Patient Services Representative, Sales , Pinellas Park, Florida
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