Sales Operations Administrator

Company: Marketopia
Location: Pinellas Park
Posted on: January 13, 2021

Job Description:

SummaryWe are seeking a Sales Operations Administrator to join our amazing team! This role supports our sales team by providing product and service information, creating sales proposals, processing sales orders, and all contracts. Knowledge of marketing and experience writing sales proposals for marketing services is required.Essential functions* Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business* Maintain and manage the Proposal System (PandaDoc) to include:* Templates* Content Library* copywriting* Maintain and manage the CRM (HubSpot) administration to include:* Product Catalog* task requests and management through the agency* Maintain sales team support materials with minor updates to include:* Pitch Decks & On-Boarding Decks (PowerPoint)* Submission and management of task requests through the agency for new support materials* Provide Peer Group support* Oversee and Maintain the Client Gift Boxes program to include supplies, shipments, client list* Provide the sales team with event support* Responsible for all Sales Administrative Support tasks* Develop and maintain a knowledge base of the evolving products and services* Collaborate with sales team members to create proposals that get signed* Collaborate with sales team members to handle customer inquiries and complaints* Provide information about the products and services* Troubleshoot and resolve product issues and concerns* Document and update customer records in CRM based on interactions* Develop and maintain a knowledge base of the evolving products and services in PandaDoc and CRM* All other duties as assignedCompetencies* Maintain records of sales or other business transactions.* Monitor sales activities.* Prepare financial documents, reports, or budgets.* Prepare sales or other contracts.Required education and experience* Bachelor's degree in Business, Marketing or similar with at least two+ years of Sales Admin experience* Strong presentation skills* Strong writing skills and experience creating sales proposals fields* Ability to prioritize and multitask Positive and professional demeanor* Extremely organized and detail-oriented* Excellent verbal and written* Excellent sales and customer service skills.* Excellent interpersonal and negotiation skills.* Ability to build rapport with clients* Proficient computer skills a must (Microsoft Office 365, web browsing, researching)* Strong sense of personal integrity and a high degree of personal responsibility/accountability* Comfort with multiple, shifting priorities and short deadlines* The ability to work closely and easily with a diverse team* Team player that has fun on the job while getting a lot done* Results-driven and team focused* Mac user is essential* Critical thinker and problem-solving skills* Team player* Strong time-management skillsPreferred Education and Experience* PMP certification preferred* Strong knowledge of marketing* Knowledge or experience with HubSpot and/or PandaDoc* Previous experience in customer service, sales, or other related

Keywords: Marketopia, Pinellas Park , Sales Operations Administrator, Sales , Pinellas Park, Florida