Senior Service Technician
Company: AutoNation - AutoNation Toyota Pinellas Park
Location: Pinellas Park
Posted on: January 12, 2021
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Job Description:
AutoNation Toyota Pinellas Park Position OverviewThe Senior
Technician performs vehicle repair and maintenance as assigned in
accordance with dealer and factory standards and builds Customer
loyalty by developing trust and ensuring confidence in AutoNation
as a care-giver for their vehicle safety and reliability.Who Would
I Interact With?This position interacts daily with Customers,
Service Advisors, other Technicians, Parts Associates, Cashiers,
Sales Associates and Managers, just to name a few.What are the
day-to-day responsibilities?* Performing vehicle repair and/or
maintenance work as outlined on repair order with efficiency and
accuracy, in accordance with dealership and factory standards to
drive Customer loyalty.* Communicating with Parts Department and
Service Advisors regularly to effectively manage production and
Customer communication. * Diagnosing the cause of any malfunction
and perform repair, if authorized by the Customer.* Conducting
multi-point inspections to make appropriate recommendations to
ensure safety and reliability of Customer vehicles.* Documenting
work performed on each vehicle on the repair order.* Maintaining an
inventory of normal Technician's tools not normally inventoried by
the Service department as "special tools." * Keeping abreast of
factory technical bulletins and participating in factory-sponsored
training classes as appropriate.* Providing an exceptional customer
experience to drive loyaltyHow will I know if I am successful?The
performance of a Senior Technician is measured by achieving:*
Targeted production* Targeted sales* Targeted Customer Satisfaction
IndexWhat are the requirements for this job* High School diploma or
equivalent* 2+ years experience as an automotive technician*
Automotive technical training (varies based on store needs)*
Attention to detail* Organization and follow-up skills* Valid
in-state driver's license and have and maintain an acceptable, safe
driving recordWhat are the opportunities for career growth?Our
Associates have many choices for career growth and development
after success in a Service Technician role. Opportunities may
include:* Master-Certified Technician* Service Advisor* Service
ManagementAutoNation is an equal opportunity employer and a
drug-free workplace.
Keywords: AutoNation - AutoNation Toyota Pinellas Park, Pinellas Park , Senior Service Technician, Professions , Pinellas Park, Florida
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