PinellasParkRecruiter Since 2001
the smart solution for Pinellas Park jobs

Guest Advisor (Sales Associate)

Company: Petco
Location: Pinellas Park
Posted on: May 27, 2019

Job Description:

If you're both an animal lover and a people person, a position in one of our stores might be a great fit. We're looking for people with a strong commitment to helping pets and their parents experience their very best lives together. When you join us, you'll be part of a great team, working together to achieve sales goals while doing work you truly lovePurpose StatementProvide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, in-store promotions, local community events and other areas of animal care and wellness. Promotes the guest experience journey and a culture that consistently delivers the Petco guest brand experience. Through the lens of our Petco Co-Values, the Guest Experience Leader will be the catalyst, champion, and role model for all relationship building touch points with Petco guests. Mentors all store partners in the delivery of GUEST+ engagements to support and drive guest experiences and create Petco Promoters. Ensures the health, welfare and proper care of all live animals. The Guest Advisor may be a 'key holder' and Leader on Duty (LOD) on a limited basis as needed.Key AccountabilitiesThe incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.* Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.* Adheres to Veterinary Protocol for all sick animals.* Acts as a personal shopper/information center for customers as they enter the store and be 100% focused on customer service.* Provides quick and courteous service to all Petco guests and their pets, by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services.* Maintains knowledge of pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.* Maintains job related knowledge and express a passion about animal welfare and display integrity in the work area.* Maintains familiarity of all new products and services in order to be able to engage with customers regarding new product and services features and benefits.* Responds to inquiries politely and professionally regarding products, services and pricing via the telephone.* Informs guests of upcoming adoption events and explain our Think Adoption First philosophy.* Maintains knowledge and expertise of all Partners in order to reference them as a resource as needed, to deliver an optimal the guest experience.* Maintains familiarity with current store promotions and special services.* Maintains currency of seasonal training activities, such as flea and tick periods, pet summer safety, holiday promotions, etc. when applicable.* Provides quick and courteous service to all customers by utilizing GUEST+ engagements* Ensures Petco operational standards are maintained throughout the store.* Ensures that the store is opened and / or closed as a 'key holder' in accordance with established policies and procedures.* As required, assists with evaluating staffing levels on scheduled shifts to determine and ensure appropriate staffing.* As required provides functional guidance to store partners, to include assignment delegation, instruction, and follow-through.* On a limited basis may be required to advise the leadership team of any pertinent issues.Supervisory ResponsibilityAs need and while performing as a Leader on Duty will all partners. Provide guidance and training as needed. Provide input to performance evaluations for all partners as required.Work EnvironmentThe majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.Education and ExperienceMinimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. Two years' experience in providing public information in the animal nutrition, care/wellness/treatment, and knowledge areas is required. Minimum of one year experience in a retail environment is highly preferred. A qualified applicant will be able to demonstrate proficiency in the areas of mathematics, basic accounting relationships, analysis and problem-solving skills. Excellence in communication and a proficiency in computer skills, and perform internet research is also required. Proficiency in the use of the Petco PetNet and have the ability to access product information using the POLARIS system is required. Successful completion of all 4 CAS certification is required. Petco trained in Nutrition is required.Must be PIJAC certified (California only). Have thorough understanding of all aspects of Pet Services. Knowledgeable of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.). Familiarity with the dog training class offerings and the store's dog training schedule. Familiarity with the store's photography and vaccination schedule. Previous Petco experience preferred.

Keywords: Petco, Pinellas Park , Guest Advisor (Sales Associate), Other , Pinellas Park, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Honor Bar Attendant Part Time The Ritz-Carlton, Sarasota - (19000XI3)
Description: Honor Bar Attendant Part Time At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience (more...)
Company: Marriott International, Inc.
Location: Sarasota
Posted on: 06/18/2019

Bilingual Customer Care - Hurricane Relief
Description: We have immediate openings for bilingual Customer Service Representatives to assist the thousands of Americans affected by the devastation of recent hurricanes and in need of emergency assistance, housing (more...)
Company: Mommy Jobs Online
Location: Port Charlotte
Posted on: 06/18/2019

Email Marketing Processor - (Flexible Schedule) - Work From Home
Description: Mommy Jobs Online is now recruiting Email Marketing Processors to work remotely. Great opportunity for the perfect person that has a home office setup to work remotely. At Mommy Jobs Online our qualified (more...)
Company: Mommy Jobs Online
Location: Port Charlotte
Posted on: 06/18/2019


Customer Solutions Tech Support
Description: You will be provided the equipment computer and accessories to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and (more...)
Company: Mommy Jobs Online
Location: Bradenton
Posted on: 06/18/2019

Tired of the long commute?
Description: Spend more time with your family, children, parents, pets. Work from home Set your own schedule. Work the days and hours you want. Be your own boss. Working as an independent business owner with our (more...)
Company: Ameriplan
Location: Port Charlotte
Posted on: 06/18/2019

Inbound Customer Care Rep
Description: We are looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customer's product questions, promote
Company: Mommy Jobs Online
Location: Sarasota
Posted on: 06/18/2019

Bid On Local Remodeling Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Sarasota
Posted on: 06/18/2019

Hair Stylist - Licensed - SARASOTA, FL-2875 University Pkwy, 34243
Description: Sport Clips is hiring Licensed Hairstylists, Cosmetologists and Barbers in our rapidly growing, exciting, fast-paced salons JOB DESCRIPTION Sport Clips is the nation's leading Men's and Boys' hair care (more...)
Company: Sport Clips
Location: Sarasota
Posted on: 06/18/2019

Class A CDL Lease Purchase Truck Drivers
Description: CDL-A Lease Purchase OpportunitiesCDL-A Lease Opportunities Make the living you ve always dreamed of at J R Schugel Our CDL-A lease opportunities provide professional truck drivers like you with the (more...)
Company: J&R Schugel Trucking
Location: Sarasota
Posted on: 06/18/2019

Make Your Own Schedule
Description: TeamHealth has an excellent opportunity for a physician to join our inpatient primary care team in Port Charlotte, Florida. TeamHealth post-acute
Company: TeamHealth - Port Charlotte, FL - TeamHealth
Location: Port Charlotte
Posted on: 06/18/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Pinellas Park RSS job feeds