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Medical Receptionist / Research Assistant

Company: PPD
Location: Pinellas Park
Posted on: November 15, 2022

Job Description:

PPD is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services.? At PPD, we are passionate, deliberate, and driven by our purpose- to improve health!?? Accelerated Enrollment Solutions (AES) is a business unit of PPD that helps biopharmaceutical companies overcome patient recruitment and research site challenges by optimizing each step in the patient journey to deliver greater speed, certainty, and control to clinical trial delivery.As a Medical Receptionist / Research Assistant, you will be a key member impacting the development and research for therapeutics for patients. At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and well being of our employees.?? Summarized Purpose: Provides administrative support to the research sites by coordinating and assisting patients visiting the site. Acts as the first-line contact for patients. May assist with patient expense reimbursements and transport arrangements.Essential Functions and Other Job Information:--- Coordinates and completes administrative functions on assigned trials.--- Welcomes and assist all visitors upon arrival at the site. Notifies appropriate staff of the visitor's arrival.--- Prepares and ensures all relevant patient files are ready ahead of the visit as per protocol and local regulations.--- Completes data entry and visit completion information.--- Assists with the collection of patient SDV from treating medical professional.--- Schedules patients for different types of visits, external appointments, transport etc.--- Conducts reminder telephone calls to patients to confirm visits.--- Collects, tracks and files patient notes, lab results and questionnaires to facilitate prompt reviewing and able to provide results to patient if required.--- Maintains a presentable, safe and clean reception area to enhance the patient and visitor experience.--- Assists with photocopying, faxing, scanning source documents, postal activities, archiving and patient refreshments.--- Assists with the reimbursement of patient study expenses and payments.--- Maintains strict confidentiality of patients, employees, customers and company information at all times and adheres to HIPAA Guidelines#LI-JD1Qualifications: Education and Experience:High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification Technical positions may require a certificatePrevious experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 1 year). In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.Knowledge, Skills and Abilities:--- Basic understanding of Good Clinical Practices (GCP), with ability to learn and maintain a good working knowledge of FDA regulations and company/client SOPs and SOPs--- Good organizational skills and flexibility to manage workload and meet changing timelines, handling multiple tasks efficiently and effectively--- Good attention to detail to ensure accuracy and efficiency in data entry--- Good interpersonal/customer service skills, positive attitude and good oral and written communication--- Capable of working in a team or independently--- Good English language and grammar skills written and verbal--- Good computer skills, including proficiency in MS Office (Word, Excel, and PowerPoint) and capable of learning new clinical trial database systems--- Ability to work well in a collaborative team environment Management Role: No management responsibilityWorking Conditions and Environment:--- Work is performed in an office or clinical environment with exposure to electrical office equipment.--- Occasional drives to site locations. Potential Occasional travel required.Physical Requirements:--- Frequently stationary for 4-6 hours per day.--- Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.--- Occasional mobility required.--- Occasional crouching, stooping, bending and twisting of upper body and neck.--- Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.**Job:** **Clinical Research Sites* **Organization:** **US AES BU* **Title:** *Medical Receptionist / Research Assistant* **Location:** *FL-Pinellas Park-Synexus Clinical Research - St. Petersburg* **Requisition ID:** *223737*PPD is an affirmative action employer that values diversity as a strength fosters and environment of mutual respect. PPD provides equal employment opportunities without regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status or other status within any other protected group

Keywords: PPD, Pinellas Park , Medical Receptionist / Research Assistant, Other , Pinellas Park, Florida

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