Client Experience Specialist
Company: TCS Tech
Location: Pinellas Park
Posted on: May 13, 2022
Salary - $15 per hour (Upto $35,000 Annually)Job Location
- Receives and answers phone calls from a variety of customers
who are calling for service regarding their accounts and helps
resolve them with accuracy and efficiency.
- Communicates with customers regarding service requests or
- Documents, evaluates and resolves customer's inquiries.
- Works with other departments to complete customer requests and
- Represents our customer with professional pride to internal and
- Consistently meets/exceeds set quality and productivity
- Functions within a team based environment, and actively
participates in achieving team goals.Qualifications
- High School diploma, GED or equivalent.
- Minimum 1 year of experience with call center or customer
- Fundamental computer knowledge and maneuverability within
- Basic understanding of Microsoft office suite, specifically
Word and Excel.
- General understanding of life and health insurance, annuity,
and investment products is a plus.Behavioral & Leadership
- Ability to maintain the confidentiality of customer and company
- Ability to work independently and seek additional opportunities
- Good verbal and written communication skills.Benefits
- Medical and Insurance benefits
- Exciting Incentive Plans
- 401(k) Plan
- 10 days Paid HolidaysAbout UsTata Consultancy Services (TCS) is
one of the world's largest IT services and consulting firms. We
partner with more than a third of the Fortune 500 companies across
industries in North America, helping them to successfully navigate
today's competitive challenges of rapid business and digital
transformation.Our extensive industry expertise and sharp focus on
customer service has resulted in TCS being one of the
fastest-growing technology companies in the world, with 446,000
employees operating in 46 countries.In America, TCS has been one of
the two top local recruiters of IT services talent for the past
five years.Inbound, Outbound, "Call Center", "Customer Care",
Keywords: TCS Tech, Pinellas Park , Client Experience Specialist, Other , Pinellas Park, Florida
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