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Remote Bilingual (Spanish-Speaking) Customer Service Representative - Tampa, FL

Company: Geico Insurance
Location: Pinellas Park
Posted on: June 12, 2021

Job Description:

Remote Bilingual (Spanish-Speaking) Customer Service Representative - Must Reside in the Tampa, FL Metro Area

Salary: $17.50 per hour / $35,260 annually

Salary with a 220/2044 Florida Insurance License or equivalent: $19.50 per hour, $39,290 annually

Salary with a Bachelor's Degree: $19.50 per hour, $39,290 annually

Salary with 220/2044 Florida Insurance License or equivalent AND Bachelor's Degree: $20.00 per hour, $40,300 annually

This position requires full Spanish fluency

+10% Bilingual Pay Differential

Remote work opportunity: Work from the comfort of your home!

When you grow, GEICO grows. And if you're the kind of person who likes to solve problems instead of lingering on them, you're a perfect fit to grow your career with GEICO. We're looking for Remote Bilingual Customer Service Representatives who reside in the Tampa, FL metro area. This role is for people-people eager to offer the high-quality customer service they themselves would want to receive. You'll be on the front phone lines: answering billing questions, making policy changes, and giving recommendations to fully protect policyholders. Join us and demonstrate the value of being insured by GEICO while sharpening your relationship-building skills. If you want to grow together, let's talk.

Avanza profesionalmente con una compaa que valora la diversidad y la inclusin.

Esta oportunidad es ideal para estudiantes, futuros estudiantes y aspirantes que valoran el aprendizaje continuo, ya que nuestros Representantes de Servicio al Cliente tienen el desafo constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compaa. Adems, GEICO favorece la cultura de "ascensos dentro de la empresa", as que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia.

Si te gusta trabajar en un entorno con un ritmo acelerado, y deseas ayudar a nuestros clientes con sus necesidades de seguro, esta es tu oportunidad para formar parte de un equipo excepcional.

Benefits:

As a full-time Bilingual Customer Service Representative, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental and Vision Insurance with no waiting period

  • Paid Vacation, Sick and Parental Leave

  • 401(k) Plan with Profit Sharing

  • Tuition Reimbursement

  • Paid Training and Licensures

Qualifications & Skills:

  • Excellent verbal and written communication skills in English and Spanish

  • Outstanding customer service skills and/or experience

  • Solid computer, grammar and multi-tasking skills

  • Ability to work comfortably in a fast-paced, high-volume call center environment

  • Minimum of high school diploma or equivalent, college degree or currently pursuing preferred

Required for Remote Work:

  • A quiet workplace so you can focus on delivering excellent service to our customers

  • Must live in a location that can leverage an existing high-speed internet service

  • Minimum upload speed 5 MB/s, preferred upload speed 25 MB/

  • Minimum download speed 25 MB/s, preferred download speed 50 MB/s

  • Candidates must provide and meet all technical requirements prior to the first day of training

  • Associates must meet performance standards to work remotely

  • Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Keywords: Geico Insurance, Pinellas Park , Remote Bilingual (Spanish-Speaking) Customer Service Representative - Tampa, FL, Other , Pinellas Park, Florida

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