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Lead Generator/ Customer Service

Company: The Reserves Network
Location: Pinellas Park
Posted on: May 31, 2021

Job Description:

Customer Service The Reserves Network is currently hiring Customer Service Representatives for a busy manufacturing company in the St. Petersburg area. As a Customer Service Representative, you will interact with Customers, Territory Sales Representatives, Account Managers and internal staff to respond to general customer inquiries by phone or email, send marketing literature upon request, verify the accuracy of sales quotes, look up customer account history, confirm shipping dates and status, and other similar tasks. What a typical day will look like as a Lead Generator/ Customer Service Representative:Answer incoming phone callsDe-escalate calls as neededLook up customer account historyVerify accuracy of informationSend emails What you need as a Lead Generator/ Customer Service Representative:Recent high-volume call center experienceMust be able to multi-taskMust be able to type 35-45 wpmMS Office proficient Word, Excel, OutlookExperience working with customers by phone, email on how to enter orders into databaseExperience on call de-escalation What is in It for You as a Lead Generator/ Customer Service Representative:Weekly pay check$15.00 per hour8:00AM 5:00PM Mon-FriWhen you work as an employee through The Reserves Network, you are eligible to enroll in medical, dental and vision insurance, as well as 401K, direct deposit, and our referral bonus programSince 1984, The Reserves Network continues to partner with the finest employers to provide opportunities within the office, industrial, professional, and technical markets. As a family- and veteran-owned company, we focus on candidate experience and workplace safety for the nearly 20,000 employees we place annually. CALL US FOR AN IMMEDIATE REMOTE INTERVIEW PROCESS We can do the initial interview and discuss this opportunity with you without coming into our office CALL OUR TAMPA OFFICE NOW 813-258-4101 or e-mail your resume to tampatrnstaffing.com.PRO

Keywords: The Reserves Network, Pinellas Park , Lead Generator/ Customer Service, Other , Pinellas Park, Florida

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