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Pharmacy Service Associate - Customer Service

Company: Lincare
Location: Pinellas Park
Posted on: May 31, 2021

Job Description:

The Pharmacy Service Associate is responsible for performing daily, routine tasks in the pharmacy such as answering the phone, responding to customer requests, data-entry, record maintenance, and other clerical duties.

Job Responsibilities:

  • Answer Inbound calls to the Pharmacy
  • Communicate with Patients regarding their medication orders, including verifying order status
  • Respond to requests and communicate with Lincare Center staff regarding patient medication orders
  • Assists with stocking and inventory tasks
  • Place medication refill order in computerized system at patient request
  • Submit request for special orders as needed
  • Track medication packages in various vendor systems such as UPS
  • Research order status and delivery at patient or center request
  • Inactivate patient accounts in computerized system
  • Process patient address changes, ensuring accurate address information
  • Strong verbal and written communication in order to successfully operate phones and computers
  • Problem solving skills
  • Proficiency in Microsoft Office applications
  • Adequate typing skills (typically 30-40 wpm)
  • Ability to successfully complete Pharmacy Technician Training program and obtain Pharmacy Technician Registration within required timeframe

Education and Experience:

  • Graduate from an accredited high school or equivalent
  • Minimum of one-year clerical/office experience

Keywords: Lincare, Pinellas Park , Pharmacy Service Associate - Customer Service, Other , Pinellas Park, Florida

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