Business Analyst - Sales Engineer, Financial, integrations, demonstrate
Company: Software Management Consultants, Inc.
Location: Pinellas Park
Posted on: November 22, 2020
Job Description Technical Sales Engineer SMCI is seeking Sales
Engineers (Technical) to support a leading financials focused
solution. In this role, the Technical Sales Engineer will be
focused on delivering value to our clients by being the technical
pre-sales engineering expert and provide technical integrations
support to onboarding new clients to our client s solutions.
Additionally, the Technical Sales Engineer will work with our
clients to ensure that solutions and services meet their business
objectives as their trusted technical advisor. Requirements The
Technical Sales Engineer will interact with the company prospects
and customers at various stages in the Sales process to demonstrate
product features and benefits. As an extension of the Sales team,
this role is critical in helping to understand the customer s needs
and how to leverage the product to accomplish those goals. It will
also be important to possess a working knowledge of the competitive
landscape, partner tools and items on the roadmap in addition to
existing products or services. You will also be expected to
represent our Core Values by championing them with the commitment
that demonstrates a true understanding of their significance.
DutiesResponsibilities Master company product features, functions
and benefits to convey and demonstrate the value to prospects and
customers alike. Interacts with prospects and customers via
telephone, email, online chat, or in person to provide support and
information to help generate new sales, expansion opportunities.
Establishes relationships with key stakeholders at various levels
within account to strengthen partnership and drive through key
initiatives and drive adoption through sharing of best practices.
Accurately and comfortably demonstrate platform capabilities to
client stakeholders and assist as a technical advisor to
integrations Ensures that appropriate actions are taken to resolve
customers problems and concerns. Attends critical meetings with
various internal stakeholders as liaison sharing prospectcustomer
needs, challenges and trends to further awareness within the
organization. Assists Customer Service Managers (CSM s) as a
secondary point of escalation to quickly address customer s needs.
Uses knowledge of a specific product, service, or other assigned
area of expertise to answer inquiries or to forward to the
appropriate staff. Drives adoption through ongoing product training
and sharing of best practices. Focused on activities leading to
continued customer satisfaction, expansion and retention. Required
SkillsAbilities Excellent communication skills including active
listening. Service-oriented with a consultative approach when
addressing customer needs and the ability to secure buy in and
drive adoption. Demonstrated ability to meetexceed KPIs and quotas.
Build and manage DEMO models that accurately show capabilities of
software and services Proficient computer skills with the ability
to learn new software. Microsoft Office, CRM, support platform or
helpdesk experience required. Experience in the Financial Services
industry with technical knowledge of ATM, ACH, Transfers and
Payments Highly preferred knowledge and hands on experience with
Java and .Net application integrations including knowledge of API
s, RS, and Database technologies (SQL Server, AWS, AZURE, MongoDB,
etc. Sound understanding of several SDLC methodologies for
integrations and application build life cycle Knowledge of, or
ability to learn, product, service, or area of customer service
specialization. Education and Experience Bachelor s degree is
recommended and 5 or more years of equivalent experience. Technical
Sales Engineer or client service experience required. Account
Management experience a plus. SoftwareSaaS experience required.
Some experience with the product or service to which the specialist
will be assigned preferred. Required Skills Financial Services,
ACH, ATM .NET AGILE MONGODB SQL SERVER JAVA BANKING. Don't hesitate
Submit your resume today. SMCI is an EEO employer. All qualified
applicants will receive consideration without regard to race,
color, religion, sex, sexual orientation, national origin,
disability, age, genetic information, marital status, military, and
veteran status. Members of minority groups, Vietnam Era Veterans
and individuals with mental or physical disabilities are encouraged
to contact us regarding employment opportunities. In addition, in
order to support the provision of business to minority-owned and
Women-owned businesses (MWBE), such MWBE are encouraged to contact
us regarding subcontracting business opportunities with our firm.
(No third parties, please) (H1 sponsorship currently unavailable)
(Local candidates only, please)
Keywords: Software Management Consultants, Inc., Pinellas Park , Business Analyst - Sales Engineer, Financial, integrations, demonstrate, Other , Pinellas Park, Florida
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