Payroll Analyst

Company: Tata Consultancy Services
Location: Pinellas Park
Posted on: November 18, 2020

Job Description:

Job Title : Payroll Customer Service Analyst Relevant Experience (Yrs) : 3 plus years relevant field experience in customer service, 2 plus years in payroll and human resources Technical/Functional Skills : Communicate effectively in both written and oral form, problem solving and analytical thinking, manage multiple tasks and prioritize Experience Required : Experience in related software applications, computers and Microsoft office products or equivalent, People Soft, ADP Customer service skills, working in inter departments environment Handling deadline/ timeline based activities Roles & Responsibilities : · Resolve employee queries related to payroll and human resources related matters · Create “Heat” tickets for unresolved queries and relay solution to employee · Review the work of other associates in the team and support offshore staff · Act as a subject matter expert and escalation point for the offshore teams · Participate in the performance management process · Review reports and supporting analysis · Interact with client location staff, clients corporate offices, trustees, auditors and regulators · Resolve issues and escalation matters from clients filed locations · Data analysis and data gathering, data entry · Assist in compiling and reviewing documentation for third party auditors · Adhere closely to procedures designed to ensure regulatory compliance Work Location : Midland, MI Billing Rate (USD) : Education : High School diploma. Associates Degree preferred or equivalent related in accounting or related

Keywords: Tata Consultancy Services, Pinellas Park , Payroll Analyst, Other , Pinellas Park, Florida