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Host/Hostess

Company: Village Inn
Location: Pinellas Park
Posted on: November 16, 2021

Job Description:

It's your people-pleasing personality and friendly attitude greeting each guest and assisting them with all payments, purchases and any feedback they may have that will make for their positive experience.We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests.ResponsibilitiesWelcome guests to Village Inn with a smile and warm greetingProvide accurate wait times and monitor waiting listsEscort customers to assigned dining or bar areasProvide menus and announce Waiter/Waitress's nameGreet customers upon their departureCoordinate with wait staff about available seating optionsMaintain a clean reception areaCater to guests who require extra attention (e.g. children, elderly)Answer incoming calls and address customers' queriesAssist wait staff as neededRequirementsPrevious work experience as a Host/HostessUnderstanding of restaurant etiquetteFamiliarity with health and safety regulationsDemonstrable customer-service skillsExcellent communication skills (via phone and in-person)Strong organizational skills with the ability to monitor the entire dining and bar areaAvailability to work in shifts as neededGood physical condition to walk and stand during an entire shift

Keywords: Village Inn, Pinellas Park , Host/Hostess, Hospitality & Tourism , Pinellas Park, Florida

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