Branch Manager - S Fort Harrison
Company: WELLS FARGO BANK
Location: Clearwater
Posted on: April 15, 2024
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Job Description:
Wells Fargo is seeking a...
Lead, manage, and develop a team of direct and indirect reports in
providing an exceptional customer experience, focused on service,
advice, and guidance; identify opportunities for making banking
easier for customers through education and demonstration of
available digital options to support adoption and customer
convenience
Lead a highly defined customer engagement process, coaching to
specific behaviors that lead to an enhanced customer experience and
drive growth in the business
Resolve low to moderately complex issues regarding the customer and
employee experience, risk, and growth of the team and the business
to meet Branch Network business objectives
Lead the branch while engaging stakeholders, peers, and internal
partners in collaborating and building strong partnerships to
deliver a customer-centric experience
Lead accountability for operational excellence and execute policies
and procedures in alignment with applicable regulations, as well as
audit and escalation procedures
Coach bankers to engage customers to understand their needs and
work proactively to build relationships and help customers succeed
financially
Coach, develop, and build a diverse team of high-performing direct
and indirect reports to execute on business strategies, achieve
results, and drive growth of the business
Lead a team of direct and indirect reports, creating a culture that
fosters engagement and accountability, generates commitment, and
motivates teams to achieve business outcomes
Manage the allocation of people and financial resources for the
branch; This SAFE position has customer contact and job duties
which may include the offering/negotiating of terms and/or taking
an application for a dwelling secured transaction. As such, this
position requires compliance with the S.A.Mortgage Licensing Act of
2008 and all related regulations. 4+ years of banking, financial
services, or Branch Network experience, or equivalent demonstrated
through one or a combination of the following: work experience,
training, military experience, education
-Management experience including hiring, coaching, and developing
direct reports
Ability to build and inspire a team where adaptability,
collaboration, and accountability to performance are critical to
success
Ability to analyze performance, understand strengths and
opportunities, and execute a plan that empowers employees to
achieve business objectives
Exercise independent judgement and critical thinking skills to
manage time, prioritize, and delegate tasks in a complex,
fast-paced environment
Experience and knowledge in coaching across customer segments,
including affluent, high net worth, and small business
Experience building and maintaining effective relationships with
customers, internal partners and within the community
Extensive experience in asking questions and identifying complex
financial needs in order to provide relevant options to
customers
Ability to lead a team to influence, educate, and connect customers
to technology and share the value of digital banking
Knowledge and understanding of banking industry laws and
regulations, compliance controls, risk management and loss
prevention
Relevant military experience including working with military
protocol and instructions, enlisted evaluations, officer/leadership
reporting, or military experience working in personnel benefits
management, processing military personnel orders or transitions,
wartime readiness operations, human resources or military
recruiting
Ability to work weekends and holidays as needed or scheduled
Wells Fargo will initiate the SAFE registration process immediately
after your employment start date. The Nationwide Mortgage Licensing
System (NMLS) website ( provides the MU4R questions and
registration required for employment in this position. Individuals
in Loan Originator (LO) positions must meet the Consumer Financial
Protection Bureau qualification requirements and comply with
related Wells Fargo policies. The LO qualification requirements
include meeting applicable financial responsibility, character,
general financial fitness and criminal background standards. A
current credit report will be used to assess your financial
responsibility and credit fitness, however, a credit score is not
included as part of the evaluation. Successful candidates must also
meet ongoing regulatory requirements including additional
screening, if necessary.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in
the workplace; accordingly, we welcome applications for employment
from all qualified candidates, regardless of race, color, gender,
national origin, religion, age, sexual orientation, gender
identity, gender expression, genetic information, individuals with
disabilities, pregnancy, marital status, status as a protected
veteran or any other status protected by applicable law.
Employees support our focus on building strong customer
relationships balanced with a strong risk mitigating and
compliance-driven culture which firmly establishes those
disciplines as critical to the success of our customers and
company. They are accountable for execution of all applicable risk
programs (Credit, Market, Financial Crimes, Operational, Regulatory
Compliance), which includes effectively following and adhering to
applicable Wells Fargo policies and procedures, appropriately
fulfilling risk and compliance obligations, timely and effective
escalation and remediation of issues, and making sound risk
decisions. There is emphasis on proactive monitoring, governance,
risk identification and escalation, as well as making sound risk
decisions commensurate with the business unit's risk appetite and
all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, status as a protected veteran, or any
other legally protected characteristic.
Applications for employment are encouraged from all qualified
candidates, including women, persons with disabilities, aboriginal
peoples and visible minorities. Accommodation for applicants with
disabilities is available upon request in connection with the
recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or
interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Please see our Drug and Alcohol Policy to learn more.
Keywords: WELLS FARGO BANK, Pinellas Park , Branch Manager - S Fort Harrison, Executive , Clearwater, Florida
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