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Program Coordination Manager - AML KYC Global Enhanced Due Diligence (VP)

Company: Citi
Location: Pinellas Park
Posted on: November 12, 2021

Job Description:

Position available in Dublin, Belfast or Poland.*The Program Coordination Manager - AML KYC Global Enhanced Due Diligence is responsible for managing a team of 8 strategically located analysts in the regional AML hubs and liaising with senior management to coordinate timelines and expectations for KYC record maintenance in accordance to CitiKYC Policy, primarily through collaboration with all stakeholders of the relevant client record. Further, in relation to new processes and procedures, the successful candidate should be well-versed in providing oversight and direction to the team on the development of project plans ensuring timely implementation with retention of artifact documentation, ensuring a sustainable and effective process. Local requirements must be accounted for through coordination with all regional AML / KYC Teams in order to execute and implement these new processes. The GEDD Program Coordination Manager will also ensure that KYC Records for all relevant client types are completed in accordance to standards and policies, and the KYC schedule.- Additional duties include, but are not limited to the following:Responsibilities:

  • Represent the wider GEDD program well-versed in relation to each key function, being able to provide timely updates on productivity and controls applicable, while also maintaining a -big-picture- perspective of GEDD to spearhead high-level priorities
  • Maintain direct, open, and periodic communications with each function lead regularly ensuring key priorities maintain traction
  • Engage regularly with the relevant oversight committee's by business line providing timely updates on behalf of KYC KYC, as well as sharing relevant updates from the committees on emerging risks, trends, or business expectations with the GEDD group.
  • Ensure resource and capacity planning are assessed with each function lead on a monthly basis in consideration of forecasted workload along with staffing models with escalations where applicable
  • Manage reviews, Internal Audit, External Audit, or Regulatory ensuring timely responses, while also tracking appropriate issue resolution where applicable via Corrective Action Plans
  • Manage Citi's USA PATRIOT Act requirements ensuring both our clients which requiring certification are identified and updated timely, as well as ensuring Citi's own certification is current and accurate coordinating updates and releases as needed.
  • Provide leadership, approachability, and direction for the team including but not limited to the key expectations of the team noted below:
    • Identify the Monthly Global Client Population required for production in accordance with the scope and requirements, and assist with delivering formally to all regions
    • Develop and maintain end-to-end metrics showing the record renewal lifecycle, whilst identifying and escalating any trends causing delays. Examples include reasons for record rejection, areas of disconnect between business and compliance, escalation mismanagement, duplication of efforts, etc.
    • Identify and work with the appropriate contacts maintaining an innovative and open-minded approach to plan resolutions for improvements
    • Assist in formally advising the key stakeholders of the client record workflow of the required upcoming population, including relevant KYC Owners, while also assisting with developing effective communication channels for -completion publication allowing for seamless workflow progression between the various groups
    • Liaise with technology, KYC Owners, and the Business Support Unit (BSU) on client records which have identified issues (i.e. tech issues, renewal date shifts, etc.) helping ensure the client population selection is accurately identified, especially in instances that the business has more up-to-date information not yet reflected in CitiKYC.
    • Frequently collaborate with regional teams and SMEs to gather feedback on all initiatives, ensuring overall consistency in the process and procedures is in place, as well as for any implementation of new processes or changes to the program
    • Provide subject matter expertise of AML analysis and recommendations for the Relationship Managers, BSU and Local/Regional Compliance
    • Develop presentations and walkthroughs to audit, regulators, and internal groups where necessary, demonstrating an in-depth understanding of the KYC Maintenance Program through a well-versed demeanor
    • Preparation of Due Diligence activities and recommending relationship retention or termination
    • Tracking and communicating new accounts, as well as account closures where applicable
    • Lead or participate in the development, implementation and/or maintenance of processes and procedures to ensure compliance with current regulatory guidance and Citi policy and achieve a -best in class- performance
    • Lead or participate in hiring, training, mentoring and assessment processes
    • Lead or participate in the development, testing, training and implementation of new or enhanced processes
    • Provide innovative, relevant, and substantial input on project-level initiatives in consideration of all regions in the KYC GEDD Program.
    • Ability to work with limited/unfamiliar resources (i.e. transactional data sources, individuals in other regions, etc.) while balancing regulatory commitments specifically around working with new client types, jurisdictions, and products
    • Provide timely, concise updates to management with the ability to organize updates by priority level focusing on urgency of risks/roadblocks and milestones/deliverables.
    • Support all areas of client record requirements, when needed, which includes Identifying Red Flags, Validating Negative Media, Identifying unusual/suspicious activity based on AML Red Flag typologies, and Providing Recommendations to the findings
    • Demonstrate an in-depth understanding of the Foreign Correspondent Banking business, particularly the AML risks involvedQualifications:
      • Banking experience inclusive of Anti-Money Laundering Compliance or a similar compliance or risk control-related function in the financial service industry.
      • Anti-Money Laundering (AML) Certification preferred
      • Project Management experience preferred
      • Finance/Banking background or equivalent experience
      • Excellent judgment and assessment skills
      • Excellent communication skills
      • Excellent written and oral formats, including presentations to audiences ranging from Senior Managers, Regulators, Auditors to Analysts as evidenced by the ability to concisely and meaningfully explain and support research conclusions, both in written and verbal formats
      • Excellent work ethic (respectful, honest, considerate, self-motivated, can reliably work independently, works well under pressure, readily adapts to changing work priorities, is accountable)
      • Excellent organization and prioritization skills
      • Highly proficient in MS excel (sort, pivot tables). Knowledge of MS Access is a plus
      • Demonstrates initiative, creativity and teamwork within the framework of the position responsibilitiesEducation:
        • Bachelor's/University degree or equivalent experience, Master's degree preferredThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.-------------------------------------------------Job Family Group: Compliance and Control-------------------------------------------------Job Family:AML Execution------------------------------------------------------Time Type:------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi-) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the "" poster. View the .View the .View the

Keywords: Citi, Pinellas Park , Program Coordination Manager - AML KYC Global Enhanced Due Diligence (VP), Executive , Pinellas Park, Florida

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