Assistant Manager, Operational Support
Company: CSL Plasma
Location: Pinellas Park
Posted on: January 12, 2021
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Job Description:
About CSLWith operations in 35+ nations and -27,000 employees
worldwide, CSL is driven to develop and deliver a broad range of
lifesaving therapies to treat disorders such as hemophilia and
primary immune deficiencies, and vaccines to prevent influenza. Our
therapies are also used in cardiac surgery, organ transplantation
and burn treatment.CSL is the parent company of CSL Behring and
Seqirus. CSL Behring is a global leader in the protein
biotherapeutics industry, focused on bringing to market
biotherapies used to treat serious and often rare conditions. CSL
Behring operates CSL Plasma, one of the world's largest collectors
of human plasma, which is used to create CSL's therapies. Seqirus
is one of the largest influenza vaccine companies in the world and
is a transcontinental partner in pandemic preparedness and a major
contributor to the prevention and control of influenza globally.We
invite you to take a look at the many career possibilities
available around the globe and consider building your promising
future at CSL by becoming a member of our team!Job Description.Job
Description SummaryAs subject matter experts in Plasma Operations &
Quality Management, the Assistant Manager, Operational Support is
responsible for educating Center Leadership by preparing and
delivering a comprehensive range of training through the Pinnacle
training program. Responsible for facilitating integrated training
and needs assessments with minimal supervision.Responsibilities 1
Conducts Pinnacle center leadership training program content by
classroom facilitation and individual instruction.Presents training
material covering a range of technical and management areas within
Operations and QualityManagement. Leverages expertise in Plasma Ops
and Quality to answer questions and provide
comprehensiveunderstanding of the duties required by Center
Leadership to function in a center on a day-to-day
basis.Demonstrates tasks and observes trainees.2 Subject matter
expert in managing operations and quality in a plasma center.
Knowledgeable of SOPs, includingstate specific requirements.
Provides expert advice and coaching to support leadership
development and enhanceskill capability.3 Assess employee training
progress through a variety of methods including observation,
surveys and employeeinterviews. Revises or recommends changes to
training methods. Responsible for making decisions that
affectemployee training plan and training progression.4 Design and
develop training content for Pinnacle training program. Coordinate
with various CSL PlasmaDepartments, including TL&D, to ensure
that content meets organizational needs. Recommends enhancements
totraining program content, course design, technology and
instructional methods to achieve training objectives.5 Prepares and
demonstrates training in simulated and live center environment.
Identifying opportunities to train onthe fly as the situation
occurs. Creates scenarios in DMS training site. Maintains
flexibility and coordination with thehost center leadership to
collaborate on upcoming training opportunities within the live
environment. Adjustingschedule as needed.6 Communicates training
status and trainee needs to leadership team and recommends
developmental activitiesneeded.7 Assess trainee preparedness to
attend Pinnacle on-site training by using Plateau reports.8 Other
job-related duties as assigned to support business needs.Job
Specifications Education? Bachelor's Degree preferred or?
Equivalent combination of education and professional work
experienceExperience? Minimum 3-year experience in a training or
education role within a technical or healthcareenvironment
preferred, or equivalent combination of education and experience?
Minimum 1 year experience in Plasma Operations or Quality
management? Strong presentation skills, with experience conducting
training in a group setting? Proven ability to conduct training
using effective training techniques? Strong written and verbal
communication, and interpersonal skills to drive results?
Proficient at providing assistance and directing managers to
identify and resolve problems? Strong multi-tasking, able to manage
multiple simultaneous priorities and deliver high qualityprograms
with results that meet business needs? Strong working knowledge of
Microsoft Office productsAdditional Comments? Maintain company area
Technical Training & Leadership certifications? Attention to detail
and ability to follow written and verbal directions in exact detail
required? Learn new processes and quickly engage in assignments to
drive for action? Strong organizational skills to ensure
preparation and training activities are completed effectivelyand in
a timely manner? Ability to compose materials such as detailed
reports, work-related manuals and/or makepresentations outside of
immediate work areaWorking Conditions (physical & mental
requirements)? Extended work hours or weekends required? Overnight
travel required up to 30% of the time? Standing and walking up to 8
hours daily? May be exposed to hazardous chemicals, extreme
temperatures and to blood borne pathogens? Required to wear
Personal Protective Equipment while performing specific tasks or in
certain areas? Lead Center Leadership teams without the benefit of
a direct reporting relationship? Ability to make decisions which
have significant impact on the department's credibility,
operationsand services? Ability to formulate complex and
comprehensive materials such as authoritative reports of majorscope
and impact, etc. and/or to make formal presentations? Frequently
performs tasks while walking and standingFast paced environment
with frequent interruptionsNote: All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexualorientation, gender identity, disability,
veteran status, national origin or other legally protected
classifications.#CB
Keywords: CSL Plasma, Pinellas Park , Assistant Manager, Operational Support, Executive , Pinellas Park, Florida
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